Effective Date: 16-09-2026
Information Management Solutions LLC doing business as Secure Shredding & E-Recycling (“SSER,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit https://secureshreddinganderecycling.com/ (the “Site”), submit information to request a quote or other information, apply for employment, or otherwise interact with us.
1. Information We Collect
Depending on your interaction with us, we may collect:
- Contact and quote-request information, such as your name, company name, email address, telephone number, mailing or service address, requested service, and other details you submit through the Site to obtain a quote or contact us.
- Employment-application information, including the information in a resumé that is required with an employment submission and an optional cover letter. Please do not include highly sensitive information unless we specifically request it through an approved process.
- Communications information, including the contents of your messages, emails, quote requests, and communications with our sales or customer-service personnel.
- Device and usage information, such as IP address, browser and device type, pages viewed, referral source, and approximate location derived from IP address.
- Cookie and similar-technology information. The Site uses or may use Google Analytics, Google Tag Manager, Google Ads, call-tracking software, heat-mapping and session-replay tools, CAPTCHA, cookies, and similar technologies. These tools may collect technical, device, usage, and interaction information.
- Payment-related information. If you use the Site’s payment link, you are directed to Heartland Payment Services’ website. SSER does not process the payment through the Site.
- Statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statistical or aggregated data from personal data. For example, we may aggregate personal data to calculate the percentage of users accessing a specific feature.
- Technical information includes information about your internet connection and usage details about your interactions with the Site, such as clickstream information to, through, and from our Site (including date and time), products that you view or search for; page response times, download errors, length of your visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), or methods used to browse away from a page.
2. How We Use Information
We may use personal information to:
- respond to quote requests, provide services, schedule or coordinate services, and provide customer support;
- review and process employment applications;
- communicate concerning requests, appointments, transactions, services, and policy updates;
- operate, secure, troubleshoot, and improve the Site;
- measure website traffic, assess Site performance, and detect or prevent fraud, abuse, or security incidents;
- send promotional communications where permitted and subject to your choices; and
- create and use advertising audiences, including through Google Ads customer-list or lookalike audience tools, where permitted by applicable law and consistent with the choices available to you.
3. How We Disclose Information
We may disclose personal information to service providers and other recipients that support our business, including providers of website hosting, analytics, tag management, advertising, call tracking, heat mapping or session replay, CAPTCHA, email marketing, sales-lead management, communications, information technology, security, and payment-related services.
Our current reported providers include Google Analytics, Google Tag Manager, Google Ads, Klaviyo, Wingmate, Retreva, and Heartland Payment Services. We may also disclose information to professional advisers, insurers, governmental authorities, business successors, and other parties with your consent or at your direction.
We may use email lists in Google Ads to create customer-match or similar/lookalike audiences.
4. Cookies, Analytics, and Advertising Technologies
We and our service providers use cookies and similar technologies to operate the Site, understand Site activity, measure performance, respond to security threats, and support advertising and audience measurement. You may have choices over certain cookies and advertising-related processing, browser controls, and the applicable service provider’s settings.
To the extent any of these automated technologies are considered a personal data sale, sharing, targeted advertising, or profiling under applicable laws, depending on where you live, you may opt out of these uses. Please note that some services features may be unavailable as a result.
5. Marketing Choices
You may opt out of marketing emails by selecting the “unsubscribe” link in an email sent through Klaviyo[1] or by contacting us at[2] jenee@secureshreddingandrecycling.com. We may still send non-promotional messages concerning requested quotes, services, transactions, security, or our ongoing relationship[3] with you.
6. Retention and Security
We retain personal information for as long as reasonably necessary to provide services, process applications, meet legal, accounting, or recordkeeping requirements, resolve disputes, and enforce agreements. We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure.
7. Privacy Requests
Depending on where you live and applicable law, you may have rights to request access to, correction of, deletion of, or information about our processing of your personal information, or to make other privacy choices. To make a request, contact us at 833-747-3399 or[4] service@secureshreddingandrecycling.com. We may verify a request before responding.
You may confirm whether we process your personal data and access a copy of the personal data we process. To the extent feasible and required by state law, depending on your state, data will be provided in a portable format.
- You may request that we correct inaccuracies in your personal data that we maintain, taking into account the information's nature and processing purpose.
- You may request that we delete personal data about you that we maintain, subject to certain exceptions under applicable law.
- You may request that we not sell or share your personal data or use it for targeted advertising or certain profiling.
The exact scope of these rights varies by state. There are also several exceptions where we may not have an obligation to fulfill your request. If we deny your request, you may appeal that decision by replying to our response or contacting us at the same email address, and we will respond as required by applicable law.
Some browsers and browser extensions support the Global Privacy Control (“GPC”) that can send a signal to process your request to opt out from certain types of data processing, including data "sales" as defined under certain laws. When we detect such a signal, we will make reasonable efforts to respect your choices indicated by a GPC setting as required by applicable law.
Nevada provides its residents with a limited right to opt out of certain personal data sales. Residents who wish to exercise their sale opt-out rights may submit a request to us at service@secureshreddingandrecycling.com.
8. Children’s Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe that a child provided personal information to us, contact us at[5] service@secureshreddingandrecycling.com.
9. Third-Party Websites
The Site may link to third-party websites or services, including the external Heartland payment page, Google review page, and certification-information page. We do not control and are not responsible for those third parties’ content, availability, terms, or privacy practices. Review each third party’s own notices before providing information to it.
10. How We Protect Your Personal Data
We use commercially reasonable administrative, physical, and technical measures designed to protect your personal data from accidental loss or destruction and from unauthorized access, use, alteration, and disclosure. However, no website, mobile application, system, electronic storage, or online service is completely secure, and we cannot guarantee the security of your personal data transmitted to, through, using, or in connection with the Services. In particular, email, texts, and chats sent to or from the Services may not be secure, and you should carefully decide what information you send to us via such communications channels. Any transmission of personal data is at your own risk.
As a NAID AAA Certified provider of secure information-destruction services, we also apply secure-handling and destruction practices to records containing personal data that we no longer need to retain.
The safety and security of your information also depends on you. You are responsible for taking steps to protect your personal data against unauthorized use, disclosure, and access.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the revised policy on the Site and update its Effective Date.
12. Contact Us
Information Management Solutions LLC doing business as Secure Shredding & E-Recycling[6]
service@secureshreddingandrecycling.com
P.O. Box 15465
Baton Rouge, LA 70895
833-747-3399